Our Vision & Mission
Our Vision
To become a trustworthy, reliable, fast and accurate company, as well as communicative in handling all corporate business, and to be the primary choice for customers and markets in meeting business needs related to packaging products, both for local, national, and international scales.
Our Mission
- Full commitment to respond to the growing needs of customers and markets through the provision of quality products.
- Prompt, precise, and accurate in addressing and resolving existing issues.
- Communicative and persuasive in listening to customers.
- Skilled and trained in completing tasks, responsibilities, and obligations.
- Friendly service and systematic, controlled, and reliable management.”
We have more than 600 Customers
%
Almost 100 % Our customers are satisfied
%
Returning Customers Increase
Our Motto
Innovative : Our company consistently innovates in both services and products to achieve the company’s vision and mission, as well as quality targets in its endeavors..
Excelence : Our company always strives to provide the best products and services, the best service to achieve the company’s goals as well as the company’s vision, mission, and targets in its activities.
Respect : Our Company is committed to upholding the importance of appreciation, care, and mutual respect in all aspects of our business. We believe that the key to success is respect for customers, colleagues, and the community, which creates an inclusive and productive environment for everyone
Quality : Our Company, PT Edpack Karunia Persada, in conducting its business, consistently provides high-quality products and services, meeting the best quality standards so that these products and services are used by customers according to theirs expectations so that achieving customer satisfaction
One Stop Service: Our Company, PT Edpack Karunia Persada, in running its business lines, strives to provide various types of fast and accessible communication through direct communication, chatting, as well as communication through the website and email, so that the company’s products and services can be accessed anytime and anywhere.
Our Values
Customers are Partners, They must grow and progress
For us, customers are not merely a means to gain profit, but rather Family Partners of the company who must continue to exist, grow, and sustain their business. We maintain long-term relationships with customers and uphold their trust
The Quality of our products and services are priority
For us, The Quality of our products and ervices are very important and the main priority to our business core
Ease and Comfort in Our services
For us, providing ease and comfort for customers in working with us is fundamental. Ease in obtaining quality products, ease in communication, and ease in resolving various issues.
We are here to give you a best solution
For us, staying with customers is an obligation. Therefore, we provide consultation services and after-sales services to all our customers
Customers satisfaction is one of our focuse of services
For us, friendly, communicative, and persuasive service, fast product delivery, affordable prices, guaranteed product quality, and skilled, reliable, and trained workforce are the main factors in achieving customer satisfaction